The company has covered its entire business cycle, from customer management, budgeting and billing, control facilities, technical assistance and maintenance.
Given the objective of obtaining greater control over the business MT Brandão Spain raised adopt a management solution that would cover the full cycle of marketing a product (from first customer contact to closing the sale and invoicing) and optimizing management support, with a focus on the equipment installed and interventions.
“We wanted a solution that, while not as, as far as possible be customizable to our needs. In this sense, PHC has a very open framework, which gives us the freedom to implement the changes we want at any time, “said Teresa Pinto, director of the firm.
The company finally chose the PHC Advanced CS range, with modules PHC CS Management, CRM PHC CS, CS Support PHC PHC PHC Dashboard ControlDoc CS and CS. After an uneventful implementation process, MT Brandão began working with the new software every day.
“As the CRM solution is connected with the management, it is easy to transform a concrete offer an order of client, make and issue order to the supplier invoice. This has saved us a lot of time on administration and not to duplicate tasks, “said Teresa Pinto
Better management of their customers, billing and support services, major benefits provided by the ERP PHC CS. The company marketing research teams have won in efficiency and quality, as it has managed to cover its entire business cycle, from customer management, budgeting and billing, control facilities, technical assistance and maintenance.
“Having the PHC management solutions has been critical to the successful implementation of the Quality System ISO 9001: 2008, since most procedures are already in place with PHC” has completed principal
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