with a software update for issuing passports by the Ministry of Foreign Affairs, without notice to the regions, will continue to present some drawbacks when the document fill in the Passport Office Government of Bolivar.
According to Francy Valenzuela, General Secretary of the Government of Bolivar, the Ministry performs these updates to the enactment of the Electronic Passport with security chip, but did not send advance notice regions to anticipate the problems that this causes.
The problems that have arisen with the system, says the General Secretary, and were reported to the Ministry of Foreign Affairs, through its Office of Technical Support, who They stated that they are receiving requests in the same direction from different parts of the country but who are committed, without saying how long, to solve the problems that have been reported Bolivar.
For this reason, the Government asks users have patience to fill out the document, since the delay depends exclusively on the work done by the Ministry of Foreign Affairs. The office has delivered this year more than 20,000 passports and only in the month of July were 3,215 documents. There are 684 passports were completed and that they have not gone to complain.
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