Profeco without complaints of software in cars VW – El Universal

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The Federal Consumer Protection Agency (Profeco) has not received any complaints from consumers against Volkswagen from the sale of cars with diesel engine with deceptive software, or for not having the pollution control certification.

This, explained the office manager of the institution, Rafael Ochoa, although the Attorney Federal environmental Protection (Profepa) and applied to the automobile this week a fine of 168 million pesos for selling cars without meet two Mexican Official Standards environmental.

the official explained that the case of Volkswagen still It has unfinished edges that need to Profepa report if more than 45,000 vehicles sold that were sold in the Mexican market had the software to avoid polluting emissions regulations, as did the cars were assembled in Mexico and were exported to the United States.

if found there were “truqueo” in such a system, then it will be a consumer deception “and acted” with sanctions if the firm does not correct the damage .

if found guilty the company car “if you do not call consumers (to repair your car), we would consider this as deception and necessarily have to act on false information,” .

However, the official said that “to date there is not a single complaint in this country on the truqueo software that measures environmental emissions.”

Therefore he added that it is important that customers allege that sold them a car without certificates of compliance with Mexican Official Standards, and that behavior that he assents PROFECO.

“we have officially requested through verification Volkswagen, we are studying the data you have given us, and the resolution that gave the Profepa, because the sanction imposed 168 million pesos was for the rape of two Mexican Official Standards, discusses marketing vehicle without complying with the standard, which is different from the issue of truqueo software cars, “the office manager Profeco.

he warned that you can not punish again to the vessel for damage to the environment because does not belong and can not be imposing two penalties for the same act.

late last year, Universal reported that the then head of the Profeco, Lorena Martínez, reported Volkswagen could be fined 3.7 million pesos for each unit with diesel engine sold with software that tricks on pollutant emissions.

Since then, the PROFECO clarified that sanctions against VW would come from immediately if checked the damage, because it would engage in misleading advertising, which violates the seventh article of the Law on consumer Protection, as was said consumers would have a car with certain characteristics and are sold a different one.